Privacy policy

Privacy Policy

At Fur & Co., we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and shared when you visit shopfurandco.com, make a purchase, or contact us.

Our online store is powered by Shopify, which provides the e-commerce platform used to operate our store.

Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

  • Your name
  • Email address
  • Billing and shipping address
  • Phone number, if provided
  • Order and transaction information
  • Payment-related information
  • Communications you send to us
  • Device, browser, IP address, and website usage information

Payment information is processed through the payment providers available at checkout. Fur & Co. does not directly store your complete payment card details.

How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders
  • Arrange shipping and provide order updates
  • Process returns or refunds
  • Provide customer support
  • Prevent fraud and protect our store
  • Improve our website and customer experience
  • Comply with applicable legal obligations
  • Send marketing communications where you have provided consent or where otherwise permitted by law

How We Share Information

We may share information with trusted service providers when necessary to operate our store and fulfill your order. These may include:

  • Shopify
  • Payment providers
  • Order fulfillment providers
  • Suppliers and shipping carriers
  • Technology and analytics providers

We only share information where reasonably necessary to provide our services, process transactions, fulfill orders, comply with legal obligations, or protect our rights.

Shopify

Our store is hosted by Shopify. Shopify may collect and process personal information when you visit or make a purchase from our store in order to provide its services.

Shopify's handling of personal information is also governed by its own privacy policies.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the store, remember preferences, understand how visitors use the website, improve our services, and support advertising or marketing where applicable.

Depending on your location, you may be able to manage your cookie preferences through the options provided on our website or through your browser settings.

Marketing

Where permitted by law, we may use your information to send you promotional communications or provide relevant advertising.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in those emails.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing our services, maintaining transaction records, resolving disputes, and complying with legal obligations.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to request access, correction, deletion, or a copy of certain personal information we hold about you.

You may also have the right to object to or restrict certain processing or withdraw consent where processing is based on consent.

These rights may be subject to exceptions or limitations under applicable law.

To make a privacy request, contact us at support@shopfurandco.com.

International Data Processing

Because we use third-party service providers to operate our online store and fulfill orders, your information may be processed or stored in countries other than the country where you live.

Where required, appropriate safeguards will be used for international transfers of personal information.

Children's Privacy

Our store is not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.

Security

We and our service providers use reasonable measures designed to protect personal information. However, no method of transmission or electronic storage can be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements. The latest version will be available on this page.

Contact

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

Fur & Co.
Email: support@shopfurandco.com